Work History Deleted

[krystalrhema]

My account information was deleted. I had about 15 reviews that were great along with work history and pictures. Why is my work history deleted??? 

[petra_r]

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Krystal R wrote:

My account information was deleted. I had about 15 reviews that were great along with work history and pictures. Why is my work history deleted??? 

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It wouldn't have been. It looks like you may have 2 accounts (which you're not allowed to have), and your work is "on the other one"

When did you last use Upwork?

[krystalrhema]

I havent used upwork in about a year. I logged in when I was overseas and they told me I couldnt use it abroad. The upwork support member must have deactivated my account. Im not sure how i even have 2 accounts now. 

[petra_r]

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Krystal R wrote:

I havent used upwork in about a year. I logged in when I was overseas and they told me I couldnt use it abroad. The upwork support member must have deactivated my account. Im not sure how i even have 2 accounts now. 

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Of course you can "use it abroad," as long as you are not in a sancioned country.

"Deactivating" an account would not create a new account though, so there is still an account with all your history.

Where exactly were you when you were "abroad?"

[BojanS]

Hi Krystal,

Could you please click on my name and send me a PM with more information about the account you're referring to. I'll check that for you and advise you accordingly.

[JoanneP]

Hi Krystal,

I checked your account, and I was not able to find any record of the previous work you have. Do you have another Upwork account? You can send me a PM by clicking on my name. Thank you.