Work dairy not tracking time .it's only taking screenshots

[#1]

Hi Mahesh, 

Could you please clarify your concern? Is the number of hours tracked not updating on your Desktop App? Could you please stop the time-tracking, and turn it on again to see if this should refresh the number of hours tracked your app?

[#2]

Yes.Number of hours tracked not updated.I stopped and started again, Also
tried restarting machine as well.Nothing works If this is the case I won't
get paid as manual time is not allowed by my client.Could someone help

[#3]

Hi Mahesh,

Could you please submit a ticket directly from the app so that our team can investigate it further? To do this click on the Settings Cog > Support & Feedback. Thank you.

[#4]

I don't see such option, sorry could you please tell me are you talking
about mobile app? or desktop and details which will help to raise a support
ticket.Thanks

[#5]

Hi Mahesh,

I`m referring to the Desktop app because you`ve mentioned that you`re having problems with it. Please refer to the section "How do I report a problem" in this Help Article and follow the instructions listed there. Thank you.

[#6]

Mahesh, are you actively doing work on the computer? With regular mouse and keyboard activity? Or are you simply starting the time and coming back later to "clock out"?

I suspect that it is working fine, but that you don't know some things about how it works. It is not a "time clock."