Could you please clarify your concern? Is the number of hours tracked not updating on your Desktop App? Could you please stop the time-tracking, and turn it on again to see if this should refresh the number of hours tracked your app?
Could you please submit a ticket directly from the app so that our team can investigate it further? To do this click on the Settings Cog > Support & Feedback. Thank you.
I`m referring to the Desktop app because you`ve mentioned that you`re having problems with it. Please refer to the section "How do I report a problem" in this Help Article and follow the instructions listed there. Thank you.
Mahesh, are you actively doing work on the computer? With regular mouse and keyboard activity? Or are you simply starting the time and coming back later to "clock out"?
I suspect that it is working fine, but that you don't know some things about how it works. It is not a "time clock."