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Michelle's avatar
Michelle W Community Member

Work in Progress is not working--- showing ZERO--- and I'm working-- But I think it's still tracking

Work in Progress is not working--- it's showing ZERO for EVERYTHING--- and I'm clearly working, but it seems to still be tracking my hours. Very strange. Never had this problem before.
I have logged out and logged back in--- still didn't fix the issue.
I have not restarted my laptop--- that's my next "go-to".
Is there a known issue going on with this Work in Progress "bug"?
Please assist.
thank you!

ACCEPTED SOLUTION
Avery's avatar
Avery O Community Manager

Hi everyone, 

This issue is resolved. Please clear your browser's cookies before reaccessing the page. If it still happens after basic troubleshooting steps (clearing your cookies or using a different browser), please let us know, and our team will assist you further.


~ Avery

View solution in original post

32 REPLIES 32
Bea's avatar
Bea M Community Member

Same problem! Hoping this will be resolved right away.

Jennifer's avatar
Jennifer H Community Member

Same issue, looking forward for a quick solution, thanks!

ahmed's avatar
ahmed e Community Member

it works now as well,  review and work in progress is updated now

Kaushik's avatar
Kaushik G Community Member

I have lodged working hours between 21 February, 2022 to 27 February, 2022. It was 28 hours total and hourly rate was 3$ per hours. So on Monday 28 Feb, my work in progress amount would turn in to review process but I don't see my previous week earning in review tab. Thank you

Avery's avatar
Avery O Community Manager

Hi everyone, 

This issue is resolved. Please clear your browser's cookies before reaccessing the page. If it still happens after basic troubleshooting steps (clearing your cookies or using a different browser), please let us know, and our team will assist you further.


~ Avery
Md Rakibul's avatar
Md Rakibul H Community Member

Same problem with me. I clear my browser's cookies before reaccessing the page but here is the same problem. Please let me know how to solve this issue.

Thanks

Arjay's avatar
Arjay M Retired Team Member

Hi Md Rakibul,

 

I have checked your account and I can see that you've reached out to our team and a support ticket has been created. Please feel free to check and respond through that ticket for updates and further assistance. Thank you!

 

~ Arjay
Upwork
Mykola's avatar
Mykola A Community Member

Look like resolved. I can see it again.