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Courtney's avatar
Courtney M Community Member

Work still says in review after 9 days - What do I do

So I completed a contract recently. The contract was for $20 for up to 10 hours of work. I completed in shorter amount of time than that and they owe me $116.67. 

 

I completed the job last Monday 10/25. When I checked on Monday, the hours still weren't approved and still under review. I messaged the client and they said that they would approve it and then sent $80 tip. Yay - I got the $80 tip. But it has been 9 days and I STILL have not gotten my $116.67. It is still in review. 

ACCEPTED SOLUTION
Goran's avatar
Goran V Retired Team Member

Hi Courtney,

 

When you're working on hourly contracts your clients are billed every Monday for the hours tracked in the previous week. To learn more about how you're getting paid on hourly contracts, check out this Help Article. Thank you.

~ Goran
Upwork

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2 REPLIES 2
Preston's avatar
Preston H Community Member

The review period is 14 days.

 

Wait 5 more days.

Goran's avatar
Goran V Retired Team Member

Hi Courtney,

 

When you're working on hourly contracts your clients are billed every Monday for the hours tracked in the previous week. To learn more about how you're getting paid on hourly contracts, check out this Help Article. Thank you.

~ Goran
Upwork