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shabbir112
Community Member

Work submitted by adding manual working hours

hello i have worked for a client and added 6 manual working hours but its been 10 days my payment is in review and the project is in progress too any idea when i will get the payment?

1 REPLY 1
bstojadinovic
Community Manager
Community Manager

Hi Shabbir,

 

You can check your In Review tab in order to confirm the status of your payment you're looking for. 

 

Please check the Weekly Billing Cycle article for more information about the schedule to release hourly payments. It takes about 10 days for payments to be processed. The first week is when you log time on an hourly contract, which ends every Sunday. The client then has 5-days to review, and/or, dispute any the hours logged on the Work Diary. If there are no issues with the hours logged, the payment for the contract will then go to a 5-day security period before it becomes available on your account.

 

Please note that manual time is not covered by the Upwork Payment Protection Program for Hourly contract. We highly recommend that you log time with the Upwork Desktop App on future hourly contracts.

 

Thank you!

~ Bojan
Upwork
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