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Worked 12+ hours last week, 0 hours showing in profile

Active Member
Zoe G Member Since: Jan 18, 2016
1 of 4

So I have a fixed job contract and all the hours are in my Work Diary but they're still not showing up in my profile. It's incredibly frustrating that UpWork says I don't meet the qualifications for jobs requesting 1+ hour on UpWork when actually I do. Any fixes?

Community Guru
Petra R Member Since: Aug 3, 2011
2 of 4

Hours worked on fixed rate contracts are not counted.


Only hours worked on hourly contracts

View solution in original post

Community Guru
John K Member Since: Feb 17, 2015
3 of 4

Zoe, if you worked 12 hours last week, maybe they're still 'In Review' -- you can check in your Reports page. Perhaps they're only displayed in your profile when they move to 'Pending' later this week, but that's a guess.

"No good deed goes unpunished." -- Clare Boothe Luce
Community Guru
Nichola L Member Since: Mar 13, 2015
4 of 4

Zoe, as Petra says, fixed-rate jobs are not counted by Upwork. The only way hours will show on your profile is if you have worked with the time tracker, or if you have manually entered your hours. The second option is not advisable unless you absolutely trust your client.


If you worked on a fixed-rate job, you should only have started work once your price had been agreed by your client and he/she had funded escrow with  the full amount (or at least, for the first milestone).