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Working!! UpWork Desktop App On ChromeOS*

Active Member
Stephanie M Member Since: Feb 6, 2019
1 of 17

Hello everyone! This is my first official post here. Hopefully it helps someone. I was searching for a solution and it still doesn't seem to be resolved by the UpWork team to officially add support for the Time Tracker desktop app on ChromeOS. My boyfriend is really good with ChromeOS and he will detail below the steps to get this to work on your Chromebook.

 

Step 1: Enable Linux Apps on your Chromebook.

- Settings

- Top left 3 lines

- Linux (Beta)

- Enable

Screenshot 2019-02-06 at 9.24.13 PM.png

 

Step 2: Go to this Google Drive folder I created and download the version of Linux that you need for your device. Linux on ChromeOS uses a version of Debian so you really just need to know if the processor of your device is 64 or 32 bit. Most devices are also using a 64 bit processor. Some lower-end Chromebooks might be using 32 bit. Just Google your device specs.

 

Step 3: With Linux now installed on your Chromebook, open the app drawer (bottom left) and find the Linux folder and open Terminal.

 

Step 4: Open "Files" app from your app drawer and locate the file you downloaded from the Drive folder in Step 2 (likely in the Downloads folder). Rename it to "upwork.deb". Then locate the "Linux files" directory on the left and drag the renamed file into that directory.

 

Step 5: Now for some command line. Don't worry, it's easy. From the Terminal window you opened type in:

sudo dpkg -i upwork.deb

The package will unpack and you might get an error, just type the next command once it is finished.

sudo apt-get -f install

 

Step 6: Open app drawer and located the Linux folder again. You should now see UpWork installed as a Linux app. Launch it and sign in.

Screenshot 2019-02-06 at 9.17.59 PM.png

 

Screenshots don't seem to work yet. But this is my first time using this so hopefully I'm forgetting something.

Moderator
Avery O Moderator Member Since: Nov 23, 2015
2 of 17

Thank you for sharing this tip here, Stephanie! (Thanks to your boyfriend too!) 


-Avery
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Moderator
Avery O Moderator Member Since: Nov 23, 2015
3 of 17

Hi Stephanie, 


The team has taken interest on your post and wanted to look into this further. They wanted to check why the app wasn't taking screenshots, and requested some logs from your Upwork Desktop App. You should be able to locate your log files by going to this location on your Chromebook ~/.Upwork/Upwork/Logs/

 

Hopefully it will help our team diagnose this better.


-Avery
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Active Member
Don B Member Since: Mar 22, 2019
4 of 17

Do we have any more information on this? I wouldn't mind picking up a Chromebook for my work.

 

One item to note: I would expect for this to only work on x86 Chromebooks since Upwork does not supply and ARM package for Debian based linux (or any other flavor).

Active Member
Kristine D Member Since: Sep 29, 2017
5 of 17

Hi! Is this still working? I have a chromebook that I want to use as a backup PC. 

Moderator
Goran V Moderator Member Since: Mar 24, 2017
6 of 17

Hi Kristine, 


Currently, the Upwork Desktop App works on Linux, Windows, and Mac. We'll make sure to update the Community if it will be available in ChromeOS as well. Thank you.


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Active Member
Don B Member Since: Mar 22, 2019
7 of 17

Hi Avery, I have the relavent logs. Where should I upload them to? (I cannot attach them to this post as .zip and .log files are unsupported file types.

 

Items of note:

1. Screenshots do not work within ChromeOS or the Linux container.

2. Activity tracking does not work with ChromeOS, but seems to work fine for apps used within the Linux container.

 

--I'm not sure anything exists that will fully bridge the gap between ChromeOS and the Linux container for these features, but I guess I'll leave that up to your software engineers Smiley Happy

Community Guru
Petra R Member Since: Aug 3, 2011
8 of 17

Don B wrote:

Hi Avery, I have the relavent logs. Where should I upload them to? (I cannot attach them to this post as .zip and .log files are unsupported file types.

 

Items of note:

1. Screenshots do not work within ChromeOS or the Linux container.

 


Without screenshots the workaround is completely useless. You might as well use manual time.

 

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
9 of 17

Hi Don,

 

Could you please try to file a report for our support team following ''How do I report a problem?'' section of this Troubleshooting guide. Please include all the info in that report, and our team will follow up on your ticket directly.

 

Thank you.

~ Bojan
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Moderator
Avery O Moderator Member Since: Nov 23, 2015
10 of 17

Hi Don, 


I'll go ahead and send you a private message with more information on how you can share this with me. The team is investigating this further, so it's really great that you stepped forward with this information. I'll ping you! Robot Happy


-Avery
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