🐈 Community
» Forums » Freelancers » Wrong PayPal Account
Page options
Community Member

Wrong PayPal Account

Hey, I sent a payment t my PayPal account, but after I did it, I realized that I had an old PayPal account registered here. I deleted it and uploaded the new account, but the payment is on hold, missing.

I called PayPal and they say that, since that old account is already cancelled and does not exists, UpWork still having that money... how can I get the money back to send it to the correct PayPal account?

Community Manager
Community Manager

Thank you for reaching out to us, Maria.


One of our team members will reach out to you directly via a support ticket to assist you with this request. 

~ Bojan

Thanks. When will you reach me?

Hi Maria,


Our team has already reached out to you via ticket and you can access your tickets on this Link. Thank you.

~ Goran
Latest Articles
Upcoming Events
Featured Topics
Learning Paths