🐈
» Forums » Freelancers » Wrong name on the certificate of earnings and...
Page options
Muhammad Yaseen's avatar
Muhammad Yaseen K Community Member

Wrong name on the certificate of earnings and Contracts( Terms and Settings Tab).

Hello,

My name is displayed wrong on the certificate of earning and Contracts, I've checked all the places, but everywhere is displayed correctly.

My full name is Muhammad Yaseen Khan. The middle name is missing there which is actually my name. I've attached the ScreenShots please have a look.

3 REPLIES 3
Pradeep's avatar
Pradeep H Moderator

Hi Muhammad,

 

Thank you for your message. I'll have one of our customer support agents to reach out to you directly and assist you further.

 

Thank you

Pradeep

Edyssa Seth's avatar
Edyssa Seth B Community Member

Hi I'm having the same issue, my name on the certificate of Earnings is wrong I already verified my identity but the name is still wrong and I can't add my payment/withdrawal method because of that. My correct name is Edyssa Seth Bonete. 

Pradeep's avatar
Pradeep H Moderator

Hi Edyssa,

 

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

 

- Pradeep

Latest Articles
Top Upvoted Members

Upcoming Events
Oct 17
Product Updates
Product Event English