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Fatima's avatar
Fatima A Community Member

You are currently working offline

Hello, I am seeing the message in my proposal page "you are currently working offline". I am unable to load my messages too. My internet connection is perfectly alright. Please help.

4 REPLIES 4
Arjay's avatar
Arjay M Retired Team Member

Hi Fatima,

 

I have checked your account and I can't seem to replicate the issue. Can you please try clearing your cache and cookies or try using a different browser? Let me know if the issue persists and if you can provide a screenshot of the error message that would be extremely helpful. Thank you!

 

 

~ Arjay
Upwork
Fatima's avatar
Fatima A Community Member

This is what I am seeing at the top of message box 

 

fatimakazmii_1-1656556942541.png

 

And this is what I am seeing in proposal page.

 

fatimakazmii_0-1656556871829.png

 

I tried clearing cache and cookie. I changed the browser but problem sustained. Please check again. 

Pradeep's avatar
Pradeep H Retired Team Member

Hi Fatima,

 

Thank you for your message. Could you please check your internet connections or try restarting your modem?

 

Thank you,

Pradeep

Fatima's avatar
Fatima A Community Member

Hi Pradeep, 

 

I did all of these before reporting here. It didn't work though. Today, everything is working fine for me. Thanks for facilitating.