🐈 Community
» Forums » Freelancers » Your access to Upwork has been blocked
Page options
Community Member

Your access to Upwork has been blocked

Hi Upwork Support,
Today, after a long absence, I tried to go to Upwork, and received a message:
"Your access to Upwork has been blocked

We see you are accessing our site from a restricted location.
If your location changes, you can come back at anytime."

RequestID: 690972472b60326c • Your IP: (UA)


As before, I am in Kiev, Ukraine. and as far I understand this city is currently allowed by US government.

Could you please check?

Thank you in advance!




Retired Team Member
Retired Team Member

Hi Maksym


One of our team members will reach out to you via ticket as soon as possible and will assist you further with your original account. Thank you.

~ Goran

Hi Goran V.
unfortunately, there is still no solution to my request ... And I still don't understand what the problem is ...

Is it possible to somehow speed up the solution of the issue? 

Thank you.

Hi Maksym,


I apologize for the delay in receiving an update. I’ll go ahead and follow up with the team handling your case and you can expect to receive an update on your ticket directly.


Thank you for your patience.

~ Bojan
Latest Articles
Upcoming Events
Feb 13
Feb 28
Upwork Community Virtual Hour
Community Hour English
Mar 28
Upwork Virtual Community Hour
Community Hour English
Learning Paths