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znakrv
Community Member

Your account has been suspended. Please contact customer support.

Hi, all

 

I see this message on the top of all my pages and have a similar message:
"Your account has been limited. Please contact customer support."

 

Can someone help me with this message?

2 REPLIES 2
lucioric
Community Member

Hi. Perhaps you have to undergo an identity verification.

BojanS
Community Manager
Community Manager

Hi Serhii,

 

I checked this for you and our team has reached out to you regarding your account status. Please check this link for the ticket related to your concern or check the last email sent to you by our team which details what steps you should take to lift the hold on your account. 

 

Thank you!

~ Bojan
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