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[alfa0007]

i receive this message from Upwork today.

i can talk to customers but can not make a contract or proposal I contact them through chat they ask to replay from an email which they send

how I can fix this situation?

[JoanneP]

Hi Ahmed,

I can see that you already have an open ticket regarding this issue. One of our agents will update your ticket and assist you further. You can access the ticket here. 

[alfa0007]

thanks for caring joanne

ya I write to him and I wish this will help me to clarify the situation