Your account is suspended, you cannot proceed while creating direct contract

[dheerajgulia1]

Hello, 

When I'm creating a direct contract for my client who hasn't account on Upwork, then it's showing an error - 

Your account is suspended, you cannot proceed.

But my account is active, I just finished a job and one is active.

Please help me with this.

[BojanS]

Hi Dheeraj,

We'll have one of our agents reach out to you via a support ticket to assist you with your account status.

Thank you for reaching out to us. 

[1efd231e]

Hello, 

When I'm creating a direct contract for my client who hasn't account on Upwork, then it's showing an error - 

Your account is suspended, you cannot proceed.

But my account is active, I just finished a job and one is active.

Please help

[NikolaS]

Hi Shadab,

Thank you for reaching out to us. I shared your report with the team handling your case and one of our agents will follow up with you on your support ticket as soon as possible to assist you further.