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Your financial account has been suspended. To proceed, please contact Customer Support.

envoys
Active Member
Marat S Member Since: Jun 17, 2021
1 of 4

Hello, help please solve this: your financial account has been suspended. To proceed, please contact Customer Support.

 

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bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
BEST ANSWER
2 of 4

Hi Marat,

 

Could you please clear your cache and cookies or log in with another browser to check if you’re still experiencing the same issue?

 

Let us know if the issue persists.

 

Thank you.

~ Bojan
Upwork

View solution in original post

tarandeepoberoy
Active Member
Tarandeep O Member Since: Jun 17, 2021
3 of 4

As per Upwork's Policies this happens when you ask a client for payment outside of upwork or you add a payment method that is already being used in an any other upwork account .

 

Solutions - Contact upwork support as soon as possible and be honest about the situation .

Good Luck

envoys
Active Member
Marat S Member Since: Jun 17, 2021
4 of 4

Thank you

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