Your financial account has been suspended due to issues with payment method on file.

[klakovskiy]

Hi! I'm here seeking your assistance. I would like to know why is this still showing up on my Upwork account. It says here "Please update payment methods to restore full functionality to your account". I already removed my Payoneer account and added a new payment method. Please help me fix this. Thank you.

[NikolaS]

Hi Alexander,

Thank you for reaching out to us. I shared your report with the team handling your case and all limitations should now be removed from your account. Please let us know if you need further assistance. 

[rmesoga]

Hi Nikola,

Hope all is well. Same issue happened to my account. I already updated and tried to add another Billing method but it was not able to fix the problem.

Looking forward to your assistance.

Thank you!

[JoanneP]

Hi Robin,

I checked your account and I do not see any limitations on your account. Could you please log in and check again? 

[sclai39]

Hi,

       My account is getting -  has been suspended due to issues with payment methods on file. Please update payment methods to restore full functionality to your account. I have updated many times and still have issues. Please fix for me? Cheers.

Simon L

[JoanneP]

Hi Simon,

I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.

[pilao_rachelle]

Hello. Can you please check my account, I have this same issue in my account. Thanks.

[juandlopezr]

Hi, I have the same issue with my account, i tried changing the paymentm ethod and still no luck. Thank You!

[njambimbugua]

Hello, Kindly help I am experiencing the same problem. I update my financial account a few days ago but not yet solved. 

Thank you in advance. 

[PradeepH]

Hi Hannah,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here .

Thank you,

Pradeep