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Re: Your financial account is suspended

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
11 of 14

What have Support told you when you contacted them?

And what does your PayPal balance have to do with either Upwork or your account suspension?

davidulangca
Active Member
John David U Member Since: Oct 17, 2017
12 of 14

Haven't contacted them yet. I don't know where and how. Sorry really newbie.

 

That's just my conclusion because I saw a post regarding paypal problem with his upwork account.

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
13 of 14

@John David U wrote:

Haven't contacted them yet. I don't know where and how. 


 Where it tells you that your account is limited and that you should check your email and contact support, just click on the link that tells you to contact Support.

 

 

vladag
Community Manager
Vladimir G Community Manager Member Since: Oct 31, 2014
14 of 14

Hi John,

 

I checked the account you're posting from and don't see the account hold you mentioned and captured with a screenshot. Could you please confirm if you're referring to another account you're using on Upwork or have you updated your account recently?

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