Oct 8, 2019 08:16:48 PM by Scott B
Trying to upgrade membership to plus. Keep getting this error.
Oct 8, 2019 10:04:57 PM by Avery O
Hi Scott,
A member of the Customer Support Team will look into this, and get in touch with you to assist you further.
Apr 23, 2020 06:25:20 PM Edited Apr 23, 2020 06:26:51 PM by Phil A
I am new and I cannot upgrade my membership for the first time
I get this message:
"Your monthly renewal is currently being processed. Please check back in a few hours."
I do not have a monthly renewal, I signed up last week
How do I fix this
Apr 24, 2020 12:03:41 AM by Avery O
Hi Phil,
This is working as designed. Upgrading your membership changes when your Connects renew, and this refers to your 'monthly renewal.'
Apr 24, 2020 04:36:28 AM Edited Apr 24, 2020 04:37:16 AM by Phil A
Hi,
I do not understand what you mean.
I have never been a freelancer plus member and would like to upgrade to it for the first time but the system is not letting me because it displays this
There is not 'connects renew' for me because I have never had freelancer plus membership connect points to use.
- Your monthly renewal is currently being processed. Please check back in a few hours. -
Are you saying I can never become a freelancer plus member?
Thanks.
Apr 24, 2020 05:09:05 AM by Goran V
Hi Phil,
Our team will reach out to you via ticket as well and assist you further with your membership plan. Thank you.
Apr 24, 2020 06:10:11 AM by Roman T
Hi, I have error when trying to upgrade my account to Plus
"Your monthly renewal is currently being processed. Please check back in a few hours."
I have this error for 10 hours. I can't upgrade my account to Plus??
Apr 24, 2020 06:20:17 AM by Goran V
Hi Roman,
Our team will reach out to you via ticket as well and assist you further upgrading to our Plus membership plan. Thank you.
May 1, 2020 05:00:49 AM by Vignesh V
i cant upgrade to freelancer plus. How long it takes to activate?
May 1, 2020 05:34:47 AM by Goran V
Hi Vignesh,
Are you receiving any errors on your end? If yes, please share the error message you`re receiving on your end. Thank you.
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