I have been getting the message above for 8 hours now. I cannot send any proposals like this, that is a whole work day wasted. Why does this take so long and how much longer do I need to wait?
Upon checking your billing cycle, your connects should be credited on the 21st of every month (UTC timezone). This should be credited within 24-hours of the first day of your billing cycle. If this doesn't happen automatically, you can come back here and our team will assist you further.
Could you please clear your cache and cookies or log in with another browser to check if you are still experiencing the same issue? If you are still unable to purchase Membership Plus plan please send us a screenshot of the error message you receive so that we can assist you accordingly. Thank you.
Hi Chaklader Asfak,
Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?
Let us know if the issue persists.