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e8637e0f
Community Member

Your monthly renewal is currently being processed. Please check back in a few hours.

I upgraded to Freelancer Plus last month on April 24th. A few days ago, I ran out of conencts and I wanted to renew my membership some how. I tried downgrading my profile to Basic and then Plus, but it didn't work. Now it's May 25th, I'm trying to renew my Plus membership, but I'm unable to. Getting the following error.

'Your monthly renewal is currently being processed. Please check back in a few hours.'

 

Help will be highly appreciated!

3 REPLIES 3
g_vasilevski
Retired Team Member
Retired Team Member

Hi Muhammad,

 

Please try clearing your cache and cookies or logging in with another browser to upgrade your membership plan. 
I would also like to clarify, that your connects are renewed once your new billing cycle starts. Please keep in mind that upgrading and downgrading plans will also change your billing cycle. Thank you.

~ Goran
Upwork

Hi Goran! Thanks for replying.

I tried changing the browser, same error is occuring again.

 

Thank you for the follow up, Muhammad,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with upgrading to our Plus plan.

~ Goran
Upwork
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