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Your monthly renewal is currently being processed. Please check back in a few hours.

magicmotion
Active Member
Kamran Ahmad C Member Since: Jul 13, 2020
1 of 10

I get this when trying to upgrade my account. It has been a few hours, and nothing has happened. I've used my upwork balance to upgrade but my membership level is not changed. What gives?

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 10

Hi Kamran,

 

Could you please try clearing your cache and cookies or logging in with another browser to upgrade your membership plan? Thank you.

~ Goran
Upwork
magicmotion
Active Member
Kamran Ahmad C Member Since: Jul 13, 2020
3 of 10

Thanks for your reply. I did but still showing same thing, not solved. There is any way to contact with customer support?

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
4 of 10

Hi Kamran,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your membership plan. Thank you.

~ Goran
Upwork
magicmotion
Active Member
Kamran Ahmad C Member Since: Jul 13, 2020
5 of 10

Thanks!

asad_robin
Active Member
Asad R Member Since: Oct 13, 2020
6 of 10

Hello

I'm getting this when trying to upgrade my membership plan! Can anyone please help how to solve this and upgrade membership plan ?

 

Thank you.

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
7 of 10

Hi Asad,

 

Please try to clear your cache and cookies or log in via another browser to update your membership plan. If you`re still experiencing the same problem after this, let me know here. Thank you.

~ Goran
Upwork
t_vasilechko
Active Member
Taras V Member Since: Jan 11, 2021
8 of 10
Your monthly renewal is currently being processed. Please check back in a few hours.
djondinium
Community Manager
Aleksandar D Community Manager Member Since: Mar 23, 2019
9 of 10

Hi Taras,

 

Please allow more time for our team to follow up on your support ticket. I already followed up with the team and you can expect an update very soon.

 

As a gentle reminder, please avoid creating duplicate posts for the same concern as it's a violation of our Community Guidelines.

 

Thank you.

~ Aleksandar
Upwork
t_vasilechko
Active Member
Taras V Member Since: Jan 11, 2021
10 of 10

Okey Thanky

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