Your payment could not be processed. Please choose an alternate payment method or retry again later.

[Aneetha R]

After trying to making the payment for membership plan, I' getting this message, Please help in subscribing membership plan

[Goran V]

Hi Aneetha,

If your trying to upgrade on our Plus membership plan you will need to add a billing method that we can charge you for the monthly fee.
To learn more about what billing methods are accepted check out this Help Article.

[Muhammad U]

Hello Goran

I am also facing same problem form last 2 days
I have attached billing methods but unable to upgrade my membership and everytime i got his message
"Your payment could not be processed. Please choose an alternate payment method or retry again later."

[Jo-An B]

Hi Bilal,

I've checked your account and there was no billing method added. Check this helpful article on how to Add a Billing Method and what methods are accepted.

[Mostapha A]

Hi all,

I have the same error, I tried with many caredit card, and the balance, and alwayes I have same message :

Your payment could not be processed. Please choose an alternate payment method or retry again later.

Please, don't tell me I have no credit in my count, I'm sure about this point. 

 Why didn't work ? 

please can somone check with me what happen? why I can't activate my account ? 

Thanks.

[M Waqas M]

I have the same issue i put correct information and also i wait for 3,4 days but it shows the same message "Your payment could not be processed. Please choose an alternate payment method or retry again later."kindly help to purchase membership plan."thanks

[Goran V]

Hi Waqas,

In order for our team to be able to verify your payment method, your Upwork name needs to match your account name. Please keep in mind that your Upwork name needs to be your full legal name as well. To learn more about our accepted payment methods and how to add one check out this Guide. Thank you.

[Norman R]

Hi,

I experienced the same issue. I tried 3 debit cards but its all the same. I also aligned the name of my upwork and bank account but still no chance

[Bojan S]

Hi Norman,

We'll have one of our agents reach out to you via a support ticket to assist you with this concern. 

Thank you for reaching out to us. 

[Aston Jon G]

Hello Bojan,

I am starting an agency, Currently I am trying to pay for the agency fee. But my billing method is being declined. I contacted my bank they said also there was no problem on my account. I am also using my account to get buy connects here with no problem. And it is already added as a billing method.