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Re: Paypal charge fails

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
3521 of 4,095

Hi John,

Your client will need to contact us directly here or our customer support so that we can assist him with this. Thank you.


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cd32faba
Active Member
Iris W Member Since: Oct 3, 2018
3522 of 4,095

Interesting.  Where is that information found?

cd32faba
Active Member
Iris W Member Since: Oct 3, 2018
3523 of 4,095

"Thank you for reaching out to us." Come on. This is a business and the right person should be ditectly contactable. Not hit and miss through a third party.

cd32faba
Active Member
Iris W Member Since: Oct 3, 2018
3524 of 4,095

Probably still waiting for":the team." Also how will you know it is correct advice.

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
3525 of 4,095

Hi Iris,

You can reach out to our customer support directly on this Link, our team will also create a ticket for you where you can share more private details so that we can assist you further.

I`m not sure if you`re having any issues with your billing method, if you would like to get help in our community here please summarize your issue and share more details with us.
If you have any additional questions feel free to post them here, thank you.


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zamnabeel
Active Member
Nabeel Z Member Since: Jun 25, 2015
3526 of 4,095

My paypal charge failed due to insufficient balance in paypal. but as i have recharged, it is still not working. i am hiring a person . please guide. 

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
3527 of 4,095

Hi Nabeel,

One of our team members will reach out to you directly via ticket and assist you further with this. Thank you.


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bahaa_h
Active Member
Baha'a H Member Since: Sep 14, 2018
3528 of 4,095

Hi, 

 

I'm having the same problem.

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
3529 of 4,095

Hi Baha'a,

Our team will reach out to you as well and assist you further with this. Thank you.


Untitled
e35887bc
Active Member
Jenny N Member Since: Oct 16, 2018
3530 of 4,095

Hello,

I have the same problem...when I added the billing method, there were shown that PayPal charge failed.

Please help solve this problem?

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