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Re: Paypal charge fails

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
3481 of 4,202

Hi Igor,

 

One of our team members will reach out to you shortly and assist you directly, thank you!

~ Bojan
Upwork
df59ca11
Active Member
Beccy L Member Since: Oct 3, 2018
3482 of 4,202

I have the same problem...when I added the billing method, there were shown that PayPal charge failed.

Could you solve this problem?

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
3483 of 4,202

Hi Beccy, 


The Customer Support Team will reach out to you through an email support ticket to assist you further.


~ Avery
Upwork
df59ca11
Active Member
Beccy L Member Since: Oct 3, 2018
3484 of 4,202

I am really disappointed about your payment methods...equal what I do...Paypal is not working...and than you build for the credit card a 1 business day until 5 days verify-method where it delays my working process to work with a freelancer substantial ;( ... if I knew that before...really annoying...and there is no customer support which I could contact personally

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
3485 of 4,202

Hi Beccy,

You can set up a Paypal account as a billing method only if it is a verified account. One of our customer support agent will reach out to you via ticket to assist you further with your billing method. You can access your tickets on this Link, thank you.

~ Goran
Upwork
radadiyakaushik3
Active Member
Kaushik R Member Since: Sep 16, 2017
3486 of 4,202

Hello,

I have the same problem...when I added the billing method, there were shown that PayPal charge failed.

Could you Please help me?

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
3487 of 4,202

Hi Kaushik,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further. Thank you.

~ Goran
Upwork
cd32faba
Active Member
Iris W Member Since: Oct 3, 2018
3488 of 4,202

Ditto. Once again this needs and immediate reply  to the right person, not a community site.Very annoying tht there is no direct support.  Delays mean money.

sujashdesigned
Active Member
Sujash G Member Since: Sep 28, 2017
3489 of 4,202

Hello 

Im having the same problem, I added the billing method, verified the account. But its showing that PayPal charge failed.

My first payment  went well then this problem appeared.

Could you solve this problem?

 

Thanks

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
3490 of 4,202

Hi Sujash,

 

We'll have one of our agents reach out to you directly and assist you further with your billing method issue, thank you.

~ Bojan
Upwork
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