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Re: Paypal charge fails

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
3481 of 4,192

Hi Beccy,

You can set up a Paypal account as a billing method only if it is a verified account. One of our customer support agent will reach out to you via ticket to assist you further with your billing method. You can access your tickets on this Link, thank you.

~ Goran
Upwork
radadiyakaushik3
Active Member
Kaushik R Member Since: Sep 16, 2017
3482 of 4,192

Hello,

I have the same problem...when I added the billing method, there were shown that PayPal charge failed.

Could you Please help me?

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
3483 of 4,192

Hi Kaushik,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further. Thank you.

~ Goran
Upwork
cd32faba
Active Member
Iris W Member Since: Oct 3, 2018
3484 of 4,192

Ditto. Once again this needs and immediate reply  to the right person, not a community site.Very annoying tht there is no direct support.  Delays mean money.

sujashdesigned
Active Member
Sujash G Member Since: Sep 28, 2017
3485 of 4,192

Hello 

Im having the same problem, I added the billing method, verified the account. But its showing that PayPal charge failed.

My first payment  went well then this problem appeared.

Could you solve this problem?

 

Thanks

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
3486 of 4,192

Hi Sujash,

 

We'll have one of our agents reach out to you directly and assist you further with your billing method issue, thank you.

~ Bojan
Upwork
d9399ad5
Active Member
Amr Essam A Member Since: Apr 17, 2019
3487 of 4,192

EXACTLY THE SAME ISSUE, please help me ASAP, my project due is very approaching

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
3488 of 4,192

Hi Amr, 

 

I checked your account and can see you have an old ticket for this issue. Please retry the transaction using an alternative payment method from your Paypal wallet, as the transaction did not complete with your selected payment method.

 

You may need to add an alternative payment method to your PayPal wallet in order to use your PayPal account as a payment method on Upwork.


~ Avery
Upwork
d9399ad5
Active Member
Amr Essam A Member Since: Apr 17, 2019
3489 of 4,192
Hello there,
I use my paypal everyday,
Infactci just paid 2 items using my paypal, so i think there is nothing wrong with my PayPal....

Even tho my upwork cannot verify my payment, at least let me release my escorws
aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
3490 of 4,192

Hi Amr, 

A member of the Customer Support Team will reach out to assist you further. 


~ Avery
Upwork
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