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Re: Paypal charge fails

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
3501 of 4,286

Hi Amr, 

A member of the Customer Support Team will reach out to assist you further. 


~ Avery
Upwork
cd32faba
Active Member
Iris W Member Since: Oct 3, 2018
3502 of 4,286

Whoi is the Team? Why cant we have direct access and handle our enquiries in a timely manner, especially since there is such a long time difference. This delays an answe by 24 hours.. Do we just post and hopw that someone was u[pwork will answer?

 

Iris

4c65967a
Active Member
Sandra B Member Since: Oct 15, 2018
3503 of 4,286
 

Hello, I have the same problem. When I added the billing method, it says: PayPal charges failed.

Could you please help me? Thanks

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
3504 of 4,286

Hi Sandra,

 

We'll have one of our team members reach out to you directly and assist you with this concern, thank you!

~ Bojan
Upwork
manam111
Active Member
Manam A Member Since: Nov 8, 2018
3505 of 4,286

I have the same issue. when I try to pay through PayPal for upgrading membership plan. Paypal charge failed is shown.

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
3506 of 4,286

Hi Manam,

 

I've shared your concern with the team and one of the team members will reach out and assist you directly via support ticket. Thank you!

~ Joanne
Upwork
29aa8e6a
Active Member
Alexander G Member Since: Nov 28, 2018
3507 of 4,286

i have the same problem with paypal...I have a verified paypal account, which is linked to my upwork account, but it dosent work

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
3508 of 4,286

Hi Alexander,

 

I checked this for you and looks like you were able to make payment using your PayPal account, you can check it under your Transactions. Let us know if you still experiencing the same issue and we'll have one of our agents reach out to you directly to assist you further. Thank you.

~ Bojan
Upwork
9fe3f52a
Active Member
Mike B Member Since: May 18, 2019
3509 of 4,286
I have the same Problem, pls help.
Thanks for your time!
tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
3510 of 4,286

Hi Mike,

 

Sorry to hear that you are having trouble using Paypal on your Upwork account. I see that you already chatted with our customer support team regarding the issue. Please follow the instruction they provided in order to resolve this concern. If you have other questions or concerns, feel free to reach out, we're here to help. Thank you!

~ Joanne
Upwork
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