Jul 10, 2019 12:39:57 PM by Bojan S
May 3, 2020 02:38:52 PM by Joanne Marie P
Hi Muhammad,
I've shared your concern with adding your billing method to the team. One of our agents will reach out and assist you directly via a support ticket. Thank you!
May 19, 2020 09:22:52 PM by Karel Cassandra C
Hello, I'm using a debit card to purchase connects and my payment could not be processed. My card was declined, but I was already charged with each try.
May 19, 2020 10:33:50 PM by Aleksandar D
Hi Karel,
Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.
Thank you.
Jul 26, 2020 09:30:50 AM by Ashish D
Jul 10, 2019 08:34:15 AM by Bojan S
Hi Samiullah,
Looks like you just recently added your billing method. Please double check with your bank about this. Afterwards, please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue. Let us know if the issue persists.
Thank you.
Jul 10, 2019 12:13:38 PM by Samiullah S
I try again with using different Browser and clear cookies and all that. Still facing the same issue. Can't able to buy my connects till now. Kindly resolve the issue for this problem.
Jul 10, 2019 12:39:57 PM by Bojan S
I'm sorry to hear that issue persists, Samiullah.
One of our team members will reach out to you directly via support ticket to assist you further with your concern.
Jul 10, 2019 08:33:30 PM by Samiullah S
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