Your payment could not be processed. Please choose an alternate payment method or retry again la

[Jaqueline M]

I'm having the same problem and I can't make a new request.

[Bojan S]

Hi Jaqueline,

We'll have one of our agents reach out to you via a support ticket to assist you with your concern. 

Thank you for reaching out to us. 

[Muhammad N]

I am facing the same issue. 

[Joanne Marie P]

Hi Muhammad,

I've shared your concern with adding your billing method to the team. One of our agents will reach out and assist you directly via a support ticket. Thank you!

[Karel Cassandra C]

Hello, I'm using a debit card to purchase connects and my payment could not be processed. My card was declined, but I was already charged with each try.

[Aleksandar D]

Hi Karel,

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

[Ashish D]

Dear friend,

1.Please make sure that the card you are using is suitable
for international payments.

2.Try an alternate payment method.

3. Clear your web browser for cookies and try again.

I hope this will be helpful.

Upwork is always up to date and committed to provide the
best services to all the people concerned.

[Bojan S]

Hi Samiullah,

Looks like you just recently added your billing method. Please double check with your bank about this. Afterwards, please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue. Let us know if the issue persists.

Thank you.

[Samiullah S]

I try again with using different Browser and clear cookies and all that. Still facing the same issue. Can't able to buy my connects till now. Kindly resolve the issue for this problem.

[Bojan S]

I'm sorry to hear that issue persists, Samiullah. 

One of our team members will reach out to you directly via support ticket to assist you further with your concern.