Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Billing method not added

Highlighted
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
61 of 1,140

Hi Emmanuel,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further with purchasing Connects.

Thank you.

~ Aleksandar
Untitled
Highlighted
Active Member
Viswanathan S Member Since: Jun 29, 2019
62 of 1,140

Your payment could not be processed. Please choose an alternate payment method or retry again later.

Highlighted
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
63 of 1,140

Hi Viswanathan,

 

We'll have one of our agents reach out to you via support ticket to assist you with your concern.

 

Thank you for reaching out to us. 

~ Bojan
Untitled
Highlighted
Active Member
Foxaisr T Member Since: Sep 25, 2019
64 of 1,140

Your payment could not be processed. Please choose an alternate payment method or retry again later.

Highlighted
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
65 of 1,140

Hi Foxaisr,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
Untitled
Highlighted
Active Member
R A Member Since: Sep 20, 2019
66 of 1,140
I'm also facing the same issue. Help me to solve.
Highlighted
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
67 of 1,140

Hi R A,

 

Thanks for reaching out to us. One of our team members already reached out to you directly via a support ticket to assist you further with purchasing connects.

Thank you.

~ Aleksandar
Untitled
Active Member
Vinit S Member Since: Jul 11, 2019
68 of 1,140

When i am trying to add my billing method it says" Our records indicate that the payment method entered is already associated with the maximum number of accounts. Please add a different payment method". Although i don't have any other account. Please help.

Highlighted
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
69 of 1,140

Hi Vinit,

 

Could you please check this with your bank. Afterwards, please try clearing your cache and cookies or logging in with another browser to check if you`re still experiencing the same issue.

 

Let us know if the issue persists.

 

Thank you.

~ Bojan
Untitled
Highlighted
Active Member
Camea F Member Since: Jul 12, 2019
70 of 1,140

This will be my first time entering information and I am unable to enter a billing method because the screen will not load to enter it. It keeps circling. I am using the desktop computer. The pop up comes up but does not fully load the screen. Is there any other way to enter the information so that I can start submitting proposals?

TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS