Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Re: Can't Add payoneer master card, how could i pay 15$ to upgrade Freelancer membership?

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
321 of 4,134

Hi Camea,

 

Please try clearing your cache and cookies or logging in with another browser. If you`re still experiencing the same problem after this, let me know. Thank you.


Untitled
a_lohtia
Active Member
Ahsaas L Member Since: Jun 20, 2019
322 of 4,134

I have verified PayPal account but when I'm trying to add it billing method it takes me to PayPal page to add card details after adding that when I click add button page didn't load and remain on same page

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
323 of 4,134

Hi Ahsaas,

 

May you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue.

 

Additionally: Please refer to this help article on PayPal's site for more information on how to verify your PayPal account. Feel free to reach out to PayPal support team if you need any assistance as well.

 

Let us know if the issue persists.

 

Thank you.


~ Bojan
Untitled
mackie_melissa
Active Member
Melissa M Member Since: Jul 24, 2019
324 of 4,134

I am unable to purchase connects, after entering my payment method, I get a white screen (see below). 

 

 

 

whitescreen.png

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
325 of 4,134

Hi Melissa,

 

Could you please clear your cache and cookies or log in with another browser to check if you`re able to see the billing methods available to you here? To learn more about acceptable billing methods for purchasing connects please read this help article.

 

Thank you.


~ Bojan
Untitled
nehakamboj2506
Active Member
Neha K Member Since: Jul 25, 2019
326 of 4,134

hi I am new to this portal and system is not allowing me to purchase connects. I have debit card which is not being accepted and credit card borrow from friend is also not getting accepted. message "Your payment was declined" Please help in this matter

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
327 of 4,134

Thank you for reaching out to us, Neha.

 

One of our team members will reach out to you directly via support ticket to assist you with your billing method concern.


~ Bojan
Untitled
realprince
Active Member
Parvez A Member Since: Jul 18, 2019
328 of 4,134

Hello guys,

 

I read few articles and noted that i can't not add payoneer as billing method. But the problem is: without upgrade to freelancer membership plus packages, i can't allow to apply any jobs due to insufficient connects. That means, no bids, no connects, no works Smiley Sad

 

i have no credit card (not possible because of sudent), paypal doesn't support in our country, and no option lefts to purchase this package. Zero balance in my upwork account. Only i have payoneer card. 

 

Guys, how can i solve this issue? Otherwise i've to say: good bye upwork !

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
329 of 4,134

Thank you for reaching out to us, Parvez.

 

Payoneer card can be used for purchasing connects. To learn more about acceptable billing methods for paying connects please read this help article. To see the options available to you, click here.

 

Thank you.


~ Bojan
Untitled
abby_gail-royo
Active Member
Abby Gail R Member Since: Jul 14, 2019
330 of 4,134

Hi I was trying to buy connects. But its not going through. I know that I still have balance on my account. It doesn't show any Error message. Its just not pushing though. Please help me. Attached is a screenshot of my webpage in upwork.

TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS