The problem created here. Now your problem is solved or not. If your problem solved please guide me on how can I solve the problem need help.
Hi! I am facing an issue from somedays that my credit card is being disapproved when i used to purchased connects. I have confirmed that my international transaction has turn on. So, I think payment gateway has an issue with my account. I need to solve this problem as soon as possible.
Looks like you removed your billing method. Please clear your cache and cookies or log in with another browser to check if you`re able to re-add your billing method and purchase connects using it.
Let us know if the issue persists
I have tried to buy connects and I got this message "Your payment could not be processed. Please choose an alternative payment method or retry again later"
I have tried 12 times but I got the everytime same message.
I have tried PayPal also but the same thing. Still, Upwork payment methods showing me the same message.
What should I do now? how to pay for connects? is there any other way to buy more?
One of our team members will reach out to you via support ticket and assist directly in adding a payment method and purchasing connects. Thank you!