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Re: Verify credit card

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
401 of 2,974

Hi Austeja,

 

Could you please click on my name and send me a PM with more information about your concern. I'll check that for you and assist you accordingly.

 

Thank you.


~ Bojan
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Active Member
Earl Oliver C Member Since: Jul 21, 2019
402 of 2,974

Having the same problem too, I was able to buy connects just yesterday and now it can't.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
403 of 2,974

Hi Earl Oliver,

 

We'll have one of our agents reach out to you via support ticket to assist you with your concern.

 

Thank you for reaching out to us. 


~ Bojan
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Diogenes M Member Since: Aug 2, 2019
404 of 2,974

Hi

I want to verify my credit card but there is no option.

What should I do?

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
405 of 2,974

Hi Diogenes,

 

Looks like you card was successfully verified. Please let us know if you experience any issues with using it.

 

Thank you.


~ Bojan
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Vikram K Member Since: Jun 26, 2019
406 of 2,974

I can not add paypal, can not add any bank account , can not add debit card, upwork is not accepting any payment method. I can not understand why they forcing us to use credit card ??
Also there is no help im getting. Hope Upwork support will wake up 

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
407 of 2,974

Hi Vikram,

 

Thank you for reaching out to us. I checked and it seems that our team is already assisting you on your open ticket.

 

Thank you.

~ Aleksandar
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Vikram K Member Since: Jun 26, 2019
408 of 2,974

yea, they saying it's an paypal issue and paypal saying it's an upwork issue. i even can not add debit card to my account. Is that also paypal issue ?

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
409 of 2,974

Hi Vikram,

 

We'll have one of our team members reach out to you and address your concern directly via your existing support ticket!

 

Thank you!


~ Bojan
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Çağrı S Member Since: Aug 4, 2019
410 of 2,974

Hello,

I try buy connects but i get this error;

''Your payment could not be processed. Please choose an alternative payment method or retry again later''
Can you help me please ?
Best Regards.
 
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