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Isuue is in upgrading plus membership

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
461 of 4,135

Hi Ernest,

 

I'm sorry to hear about the inconvenience this caused. I checked this for you and was not able to replicate the issue you're describing. May you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue. Please use this link to see the options available to you and add one of those. 

 

Let us know if the issue persists.

 

Thank you.


~ Bojan
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ali_dobbins
Active Member
Shahid A Member Since: Jun 17, 2019
462 of 4,135

Hi,
I've attached UBL MasterCard as a payment gatway but upwork receiving a decline code from the bank "Transaction not permitted to issuer/cardholder". In such cases the card owner needs to contact their bank to find out why the transaction is being declined.

UBL customer support says your card session is activated and okay but state bank of pakistan do not allow few sites for online transactions.

Please I would like to confirm the alternate payment method to buy connects.

Thank you!

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
463 of 4,135

Hi Shahid,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further. Thank you.


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subhansaeed1
Active Member
Subhan S Member Since: Jul 15, 2019
464 of 4,135

Hi Goran,

i,m am faceing same issue plz help me.

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
465 of 4,135

Hi Subhan,

 

Our team will reach out to you as well and assist you further, thank you.


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yaseen_shiwani
Active Member
Muhammad Y Member Since: Oct 8, 2018
466 of 4,135

Sir/Madam,

 

I have mcb Lite Card (Debit Card) and I want to buy connects but My card is not process on upwork. 

 

Paypal is not allowed in Pakistan how can i buy connects.

 

Muhammad Yaseen

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
467 of 4,135

Hi Muhammad,

 

Your billing method is active but the charge on your card was declined. Please double check with your bank about this or add another billing method.

 

Thank you!


~ Bojan
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prince029
Active Member
Prashant D Member Since: May 2, 2017
468 of 4,135

Hi

I am trying to upgrade plus membership.. but getting like this "Your payment could not be processed. Please choose an alternate payment method or retry again later."

I have tried with 2 card Discover and MasterCard. but on both i am getting this. And also tried with paypal email. So on paypal there is no active card now. i have requested for that but it will take about 5 to 7 day to activate.

So can you please help me to upgrade plus membershipt with my Discover debit card.

 

Thank you.

easinsyed_moha74
Active Member
Syed M Member Since: Aug 8, 2019
469 of 4,135

I face a problem with the billing method and can not take the paid membership for a month, Anyone, please help me to solve this problem.

 

I attached the screenshot below.

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
470 of 4,135

Hi Syed,

 

Our team will reach out to you as well and assist you further with upgrading your membership. Thank you.


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