I have saved my billing method of debit card and am trying to buy the connects in order to sumbit the proposal. But the message shows "We are unable to authorize your card. Please add another billing method or contact your issuing bank." I am using this debit card and it is working, even I do have balance in bank account. For another visa card I am getting message as
Hello dear community.
I don't have Payoneer or Other MasterCards. My account balance is insufficient. How can i buy connects? Can i use other person's Payoneer account to buy connects if i pay him personally? Please give a solution. Thanks
Unfortunately no, when adding a payment method the account needs to be issued on your name or your name listed as a beneficiary name.
But for billing methods, you can add a billing that is issued on another method. Thank you.
Thanks for reaching out to us. Purchasing Connects can vary based on your location, but all Upwork users will be able to purchase Connects with a credit card or prepaid card. Additionally, if you have a balance on Upwork you can use it to buy Connects. Feel free to follow up if you have further questions.
Thanks for reaching out to us. Your billing method is active but the charge on your card was declined. Please double check with your bank about this or add another billing method.