buying connects via paypal

[Eve F]

I have tried to buy connects and I got this message "Your payment could not be processed. Please choose an alternative payment method or retry again later" I want to use my Paypal for payment because my debit card is not working on this app.but after adding my paypal to billing it requires Cc/debit card.any help?

[Aleksandar D]

Hi Eve,

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

[Ravi P]

I'm unable to buy connects using my visa debit card or PayPal.

[Goran V]

Hi Ravi,

One of our team members will reach out to you via ticket as soon as possible and assist you furthe. Thank you.

[Ajaykumar R]

I have an active payment method and also membership plan ,Still i cant buy connects can someone help me. I am getting a ""Your payment could not be processed. Please choose an alternate payment method or retry again later."" error. Thank you. i have updated my primary payment method. but it isnt showing.

[Goran V]

Hi Ajaykumar,

One of our team members will reach out to you via ticket as soon as possible and assist you further. Thank you.

[Md Tamjid H]

Hello,

I am unable to buy new connects usiny my Mastercard. The card is active  and have enough amount in balance. It shows the following error everytime I try:-

"Your payment could not be processed. Please choose an alternate payment method or retry again later."
How do I solve this?

Thanks.

[Aleksandar D]

Hi Md,

Thanks for reaching out to us. One of our team members already reached out to you directly via a support ticket to assist you further.

Thank you.

[Muhammad S]

Hello,

I am also unable to buy new connects using my Mastercard. The card is active and have enough amount in balance. It shows the following error every time I tried

"Your payment could not be processed. Please choose an alternate payment method or retry again later."
Tell the solution please.

Thanks.

[Muhammad S]

Hello,

I am also unable to buy new connects using my Mastercard. The card is active and have enough amount in balance. It shows the following error every time I tried

"Your payment could not be processed. Please choose an alternate payment method or retry again later."
Tell the solution please.

Thanks.

[Ashish D]

Dear friend,

1.Please make sure that the card you are using is suitable
for international payments.

2.Try an alternate payment method.

3. Clear your web browser for cookies and try again.

I hope this will be helpful.

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best services to all the people concerned.