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Re: buying connects via paypal

Active Member
Eve F Member Since: Jun 3, 2018
481 of 3,821

I have tried to buy connects and I got this message "Your payment could not be processed. Please choose an alternative payment method or retry again later" I want to use my Paypal for payment because my debit card is not working on this app.but after adding my paypal to billing it requires Cc/debit card.any help?

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
482 of 3,821

Hi Eve,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
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Active Member
Ravi P Member Since: Jul 16, 2019
483 of 3,821
I'm unable to buy connects using my visa debit card or PayPal.
Moderator
Goran V Moderator Member Since: Mar 24, 2017
484 of 3,821

Hi Ravi,

 

One of our team members will reach out to you via ticket as soon as possible and assist you furthe. Thank you.


Untitled
Active Member
Ajaykumar R Member Since: Aug 22, 2019
485 of 3,821

I have an active payment method and also membership plan ,Still i cant buy connects can someone help me. I am getting a ""Your payment could not be processed. Please choose an alternate payment method or retry again later."" error. Thank you. i have updated my primary payment method. but it isnt showing.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
486 of 3,821

Hi Ajaykumar,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further. Thank you.


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Active Member
Md Tamjid H Member Since: Aug 24, 2019
487 of 3,821

Hello,

I am unable to buy new connects usiny my Mastercard. The card is active  and have enough amount in balance. It shows the following error everytime I try:-

"Your payment could not be processed. Please choose an alternate payment method or retry again later."
How do I solve this?

Thanks.
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
488 of 3,821

Hi Md,

 

Thanks for reaching out to us. One of our team members already reached out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
Untitled
Active Member
Muhammad S Member Since: Oct 31, 2020
489 of 3,821

Hello,

I am also unable to buy new connects using my Mastercard. The card is active and have enough amount in balance. It shows the following error every time I tried

"Your payment could not be processed. Please choose an alternate payment method or retry again later."
Tell the solution please.

Thanks.
Active Member
Ashish D Member Since: Nov 12, 2019
490 of 3,821
Dear friend,

1.Please make sure that the card you are using is suitable
for international payments.

2.Try an alternate payment method.

3. Clear your web browser for cookies and try again.

I hope this will be helpful.

Upwork is always up to date and committed to provide the
best services to all the people concerned.
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