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Re: error payment method

Active Member
Abigail M Member Since: Oct 8, 2019
41 of 759

I'm also facing the same issue, same error mesage. Can't purchase connects, can't continue working through Upwork.

Active Member
Viswanathan S Member Since: Jun 29, 2019
42 of 759

Your payment could not be processed. Please choose an alternate payment method or retry again later.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
43 of 759

Hi Viswanathan,

 

We'll have one of our agents reach out to you via support ticket to assist you with your concern.

 

Thank you for reaching out to us. 

~ Bojan
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Active Member
Foxaisr T Member Since: Sep 25, 2019
44 of 759

Your payment could not be processed. Please choose an alternate payment method or retry again later.

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
45 of 759

Hi Foxaisr,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
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Active Member
R A Member Since: Sep 20, 2019
46 of 759
I'm also facing the same issue. Help me to solve.
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
47 of 759

Hi R A,

 

Thanks for reaching out to us. One of our team members already reached out to you directly via a support ticket to assist you further with purchasing connects.

Thank you.

~ Aleksandar
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Active Member
Vinit S Member Since: Jul 11, 2019
48 of 759

When i am trying to add my billing method it says" Our records indicate that the payment method entered is already associated with the maximum number of accounts. Please add a different payment method". Although i don't have any other account. Please help.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
49 of 759

Hi Vinit,

 

Could you please check this with your bank. Afterwards, please try clearing your cache and cookies or logging in with another browser to check if you`re still experiencing the same issue.

 

Let us know if the issue persists.

 

Thank you.

~ Bojan
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Active Member
Camea F Member Since: Jul 12, 2019
50 of 759

This will be my first time entering information and I am unable to enter a billing method because the screen will not load to enter it. It keeps circling. I am using the desktop computer. The pop up comes up but does not fully load the screen. Is there any other way to enter the information so that I can start submitting proposals?

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