Oct 31, 2019 01:06:03 AM by Kaushik R
Nov 15, 2019 07:24:14 AM by Ruselle John S
I was able to use my card last week to buy connects and withdraw earnings. I'm trying to buy connects today however I'm receiving a "payment has declined" error due to my debit card. Any help from Upwork team?
Nov 15, 2019 08:09:39 AM by Bojan S
Hi Ruselle John,
We'll have one of our agents reach out to you via a support ticket to assist you with purchasing connects.
Thank you for reaching out to us.
Jan 6, 2020 09:01:45 AM by April Sheryl A
I'd like to buy connects today but I am also getting "Payment was declined". I am using Mastercard Debit Card. Please help.
Jan 6, 2020 09:32:02 AM by Aleksandar D
Hi April,
Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.
Thank you.
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