Your payment could not be processed. Please choose an alternate payment method or retry again later

[samiemalick]

Facing Issue while buying connects through by Visa Card. Kindly resolve he issue

[g_vasilevski]

Hi Maryam,

One of our team members will reach out to you via ticket as soon as possible and assist you further with purchasing connects. Thank you.

[maryamarslan]

Hi,

I am unable to add my debit card to my account. I need help in this regard as I want to buy connects. Anyone know about this issue?

Thank you.

[g_vasilevski]

Hi Maryam,

One of our team members will reach out to you via ticket as soon as possible and assist you further with purchasing connects. Thank you.

[fdgab_24]

Hi! I can't buy connects it say's payment was declined.I already added the billing method and update it but nothing happen.Can you please help me with this?

[g_vasilevski]

Hi Daisilyn,

Our team will reach out to you as well and assist you further with purchasing connects. Thank you.

[wizzykeez]

Hello Upwork, I tried add a billing a method using my master card, but i keep getting an error "We are unable to authorize your card. Please add another billing method or contact your issuing bank." Please Help.

[g_vasilevski]

Hi Wisdom,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your billing method. Thank you.

[habib_ur__rehman]

Hi , 

I am trying to upgrade my Upwork account to buy the connects but unnable to do this, i have add my Visa card details and payment method is succuessfully added but the message is shown "Your payment could not be processed. Please choose an alternate payment method or retry again later." So please help me out to buy the connects. 

Best Regrads 

[BojanS]

Thank you for reaching out to us, Habib.

One of our team members will reach out to you directly via a support ticket to assist you with setting up your billing method. 

[klent18]

Hi

I have a problem buying connects, it says payment declined. I've already double check all my card info and also checked this one with my bank but so far everything is good. Please help.

Regards,

Klent

[g_vasilevski]

Hi Klent,

One of our team members will reach out to you via ticket as soon as possible and assist you further with purchasing connects. Thank you.

[muhammadtariq13]

I am unable to buy connects with my added debit card, could you please let me know what's issue? it say unable to process payment I have tried with two different cards.

[BojanS]

Hi Muhammad,

One of our team members will reach out to you directly via a support ticket to assist you with setting up your billing method and purchasing connects. 

Thank you!

[yaseen_shiwani]

Sir,

I have prepaid mcb lite card and try to buy connect on upwork but payment not process.

[BojanS]

Hi Muhammad,

We'll have one of our agents reach out to you via a support ticket to assist you with setting up your billing method. 

Thank you for reaching out to us. 

[sharad26]

I have added my mastercard debit card details. But It is saying Payment was declined.

[AleksandarD]

Hi Sharad,

One of our team members will reach out to you directly via a support ticket to assist you further with verifying your billing method.

As a gentle reminder, please note that your profile must represent you as an individual and that all the information in your profile including your profile photo needs to be accurate, truthful and verifiable. Please check this help article for more information on how to update your profile photo.

Thank you.

[r_vinjavarapu]

Hi , I am unable to apply for a project. as i know connects are required to bid for project. when i tried to buy connects the payment is not accepting.

I tried several times , samething happens . Can any one help

Thanks

Ravi

[AleksandarD]

Hi Ravi,

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further with purchasing connects.

Thank you.

[abdulhamed1]

Hi , I am unable to apply for a project. As i know connects are required to bid for project. when i tried to buy connects the payment is not accepting.

I tried several times , samething happens . Can any one help

Thanks

Abdul **Edited for Community Guidelines**

[AleksandarD]

Hi Abdul,

You need to check with your bank for more information on why the specific charge was declined. In the meantime, feel free to check out this help article to learn more about acceptable billing methods for purchasing Connects.

Thank you.

[jinug12]

I want to pay money to upwork for buying a membership to get more works.because my cenncets ended very rapidly.when Iwant to deposit fund via sing my payoneer card no.then the ask me to put a billing method.I put there billing method same as given by payoneer but again give an error.why?

[AleksandarD]

Hi Junaid,

One of our team members will reach out to you directly via a support ticket to assist you further with adding a billing method.

Thank you.

[monikb]

My debit card is international but still im not able to purchase connects. Please help

[BojanS]

Thank you for reaching out to us, Monik.

One of our team members will reach out to you directly via a support ticket to assist you with setting up your billing method.