I want to purchase plus plan with my global master debit card but it always shows error (we can't complete your request now).
please check the screenshot which I attached.
Can anyone please help to let me know the solution to this issue?
I checked this for you and was not able to replicate the issue you're experiencing. Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue? Let us know if the issue persists.
I have tried for several days now to upgrade my membership to Freelance Plus. I have deleted and added various methods of payment and none work (all have funds available so I don't know why they are being declined). I am almost out of connects and want to do this today to keep sending proposals. I also have a message that my financial transactions were limited. I used to have a Plus membership with the bank account on my acocunt so not sure why I am unable to do this now.
Please help! Thanks so much.
Thanks for reaching out to us. Please check with your bank for more information on why the specific charge was declined or try adding a new billing method. Check out this help article to learn more about acceptable billing methods for purchasing Connects.