Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Re: Buy connects with local bank

Highlighted
Active Member
Muhammad A Member Since: Sep 6, 2019
1301 of 2,381

I want to buy connects each time the transaction is denied with the message, "Your payment could not be processed. Please choose an alternate payment method or retry again later". I try this many times and dont have any other account. How can I know what is the exact problem.

Highlighted
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1302 of 2,381

Hi Muhammad,

 

I checked your account and can confirm that the bank declined this transaction. For more information, please contact the local bank directly. Check out this help article to learn more about acceptable billing methods for purchasing Connects.

 

Thank you.

~ Aleksandar
Untitled
Highlighted
Active Member
Raymund M Member Since: Mar 21, 2020
1303 of 2,381

How to buy connects?I tried to used my Debit card but error encountered, display was conntact my Bank?

Highlighted
Moderator
Goran V Moderator Member Since: Mar 24, 2017
1304 of 2,381

Hi Raymund,

 

One of our Customer Support agents will reach out to you as well and assist you further. Thank you.


Untitled
Highlighted
Active Member
Bhumik K Member Since: Nov 3, 2017
1305 of 2,381

Hello,

 

I want to buy connects but i am not able to pay for it either via a verified paypal account or a debit card. Please help

 

Regards,

Bhumik Kewlani

Highlighted
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1306 of 2,381

Thank you for reaching out to us, Bhumik.

 

One of our team members will reach out to you directly via a support ticket to assist you with setting up your billing method. 


~ Bojan
Untitled
Highlighted
Active Member
Tamim ahmad S Member Since: Mar 24, 2020
1307 of 2,381

hi , i am from pakistan and want to buy connects with local bank but getting error while processing with debit /credit

Highlighted
Moderator
Goran V Moderator Member Since: Mar 24, 2017
1308 of 2,381

Hi Tameemahmad,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with purchasing connects. Thank you.


Untitled
Active Member
Abhijit M Member Since: Oct 11, 2017
1309 of 2,381
Hello when i am tapping the buy connect option then bank page open and after entering the otp again it let me the same buy connect page .No money deducted and also co connect added.I done 2 time transaction with otp same probly
Highlighted
Moderator
Avery O Moderator Member Since: Nov 23, 2015
1310 of 2,381

Hi Abhijit, 

Could you please confirm if the issue persists after clearing your cookies or using a different browser?


-Avery
Untitled
TOP KUDOED MEMBERS