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Re: billin information

nomanilyas85
Active Member
Noman I Member Since: Jul 4, 2019
181 of 4,110

 i am having the same problem

nomanilyas85
Active Member
Noman I Member Since: Jul 4, 2019
182 of 4,110

upwork unable to authorize my debit card

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
183 of 4,110

Hi Noman,

 

I checked your account but I was not able to locate any billing methods. I can see that you`ve only added one payment method. Please keep in mind that once you add a payment method it can take up to 3 days for the verification to be completed. 
If you still need help with adding a billing method, let me know and our team will reach out to you via ticket to assist you further. Thank you.


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nomanilyas85
Active Member
Noman I Member Since: Jul 4, 2019
184 of 4,110

sorry sir i am still having the problem I am saying when i try to add billing method the payment method not the get paid.It says we cannot authorize your card but my card is okay everything is okay from my side and from bank Please help me 

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
185 of 4,110

Hi Noman,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your billing method. Thank you.


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musyokanellian
Active Member
Nellian M Member Since: May 31, 2019
186 of 4,110
Hi, can't buy connects why?I only have one billing method mastercard must I add another because I don't want another method.
g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
187 of 4,110

Hi Nellian,

 

Our team will reach out to you via ticket as well and assist you further with purchasing connects. Thank you.


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187a018d
Active Member
Tamim ahmad S Member Since: Mar 24, 2020
188 of 4,110
Hi Goran i am also facing same issue can you help me to solve this
g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
189 of 4,110

Hi Tameemahmad,

 

Yes, of course, one of our team members will reach out to you as soon as possible and assist you further. Thank you.


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robinson_tijo
Active Member
Tijo R Member Since: May 6, 2020
190 of 4,110

Hi, im also facing the same issue, cannot buy connects using my debit card, says choose alternate payment option or try again. I tried several times. Please kindly help resolve the issue.

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