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Re: can't buy connects

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
1321 of 2,346

Hi Tuhin,

.

One of our Customer Support agents will reach out to you via ticket as soon as possible and assist you further with purchasing connects. Thank you.


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Active Member
Roshni G Member Since: Mar 23, 2020
1322 of 2,346

Hi,

I tried to buy connects with my debit card. But it is geting fiailed.Is there any other way to buy it ?

can we use net banking ?I dont have pay pal account

Thanks,

Roshni

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
1323 of 2,346

Hi Roshni, 


I checked your account and can confirm that the transactions were declined by your local bank. If you need more information, please contact your local bank. 

In the meantime, please try adding a different payment method to be able to purchase Connects for your account. 


-Avery
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Active Member
Arslan I Member Since: Mar 27, 2020
1324 of 2,346

Dear Team,

 

I am trying to buy Connects but unable to proceed as it ask me use alternate method.

 

Got my bank on call and verified all details but still it declined. Please check and resolve.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
1325 of 2,346

Hi Arslan,

 

One of our Customer Support agents will reach out to you as soon as possible and assist you further with purchasing connects. Thank you.


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Active Member
Murugesan B Member Since: Dec 6, 2019
1326 of 2,346

Hello upwork,

   For a Long time I'm try to buy a connects, it shows error in my account and try again later.  I was updated my account many times.but its shows error in my account. Here ,I have attached some snap for your reference

 can you solve this issues in my account ?

Thank You

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1327 of 2,346

Hi Murugesan,

 

One of our team members will reach out to you directly via a support ticket to assist you with this concern.

 

Thank you!


~ Bojan
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Active Member
Zulkefal K Member Since: Mar 3, 2020
1328 of 2,346

hi i dont have payoneer debit card but i have money in payoneer can i buy conncets without debit card?

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1329 of 2,346

Hi Zulkefal,

 

Thanks for reaching out to us. To learn more about acceptable billing methods for purchasing Connects please read this help article. Please use this link to see the options available to you and add one of those. 

 

Thank you.

~ Aleksandar
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Active Member
Ashish D Member Since: Nov 12, 2019
1330 of 2,346
Hi friend,
You can buy connects using a debit card compatible to International Payment.
You can by connects using PayPal also.
Upwork is always up to date and puts its best to provide the best services
to all concerned.

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