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connects

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
1351 of 2,848

Hi Arslan,

 

One of our Customer Support agents will reach out to you as soon as possible and assist you further with purchasing connects. Thank you.


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Active Member
Murugesan B Member Since: Dec 6, 2019
1352 of 2,848

Hello upwork,

   For a Long time I'm try to buy a connects, it shows error in my account and try again later.  I was updated my account many times.but its shows error in my account. Here ,I have attached some snap for your reference

 can you solve this issues in my account ?

Thank You

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1353 of 2,848

Hi Murugesan,

 

One of our team members will reach out to you directly via a support ticket to assist you with this concern.

 

Thank you!


~ Bojan
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Active Member
Zulkefal K Member Since: Mar 3, 2020
1354 of 2,848

hi i dont have payoneer debit card but i have money in payoneer can i buy conncets without debit card?

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1355 of 2,848

Hi Zulkefal,

 

Thanks for reaching out to us. To learn more about acceptable billing methods for purchasing Connects please read this help article. Please use this link to see the options available to you and add one of those. 

 

Thank you.

~ Aleksandar
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Active Member
Ashish D Member Since: Nov 12, 2019
1356 of 2,848
Hi friend,
You can buy connects using a debit card compatible to International Payment.
You can by connects using PayPal also.
Upwork is always up to date and puts its best to provide the best services
to all concerned.

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Active Member
Shahbaz K Member Since: Mar 31, 2020
1357 of 2,848

Hi there!

 

I am getting an error message when I am trying to buy credits. The error message says "Charge Failed"

 

Tried both PayPal and Credit/Debit Card.

 

Trying to buy credits for the first time.

 

Thanks!

Shahbaz

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
1358 of 2,848

Hi Shahbaz,

 

Our team will reach out to you via ticket as well and assist you further with purchasing connects. Thank you.


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Active Member
Akenroye A Member Since: Apr 13, 2019
1359 of 2,848

Anytime i try buying new connects, I always get "

We are unable to authorize your card. Please add another billing method or contact your issuing bank.

"

Please help!

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
1360 of 2,848

Hi Akenroye,

Our team will reach out to you via ticket as well and assist you further with purchasing connects, thank you.


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