Apr 10, 2020 07:41:43 AM
Jul 11, 2020 05:22:50 AM
Jul 11, 2020 06:37:52 AM
I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.
Jul 21, 2020 10:03:27 AM
I am trying a lot but every time declined. Please help me to resolve this issue. Thanks
Jul 21, 2020 12:47:36 PM
It looks like the charge on your credit card keeps getting declined. Please contact your card-issuing bank to confirm the specific charge decline.
Meantime, you can add an alternative billing method in your account payment options.
Aug 3, 2020 06:17:15 PM
I am also getting the same error with my Debit Card. Can you help me out here.
Aug 3, 2020 08:47:59 PM
You need to check with your bank for more information on why the specific charge was declined. In the meantime, feel free to check out this help article to learn more about acceptable billing methods.
Apr 9, 2020 03:23:07 AM
Apr 9, 2020 03:25:06 AM
Hello Upwork, After trying to making the payment for a membership plan, I' getting this message, Please help in subscribing membership plan.
Apr 9, 2020 03:36:59 AM
One of our team members will reach out to you via ticket as soon as possible and assist you further with your membership plan. Thank you.
hi, i'm trying to buy connects. i have added billing method successfully, but it giving me same error "Your payment could not be processed. Please choose an alternate payment method or retry again later."
can anyone help me?
Apr 10, 2020 08:03:53 AM
Thank you for reaching out to us, Hafiz.
One of our team members will reach out to you directly via a support ticket to assist you with setting up your billing method.
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