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Re: We are unable to authorize your card. Please add another billing method or contact your issuing

ashish_dhabale
Active Member
Ashish D Member Since: Nov 12, 2019
1601 of 4,202
Dear friend,

1.Please make sure that the card you are using is suitable
for international payments.

2.Try an alternate payment method.

3. Clear your web browser for cookies and try again.

I hope, this will be helpful.

Upwork is always up to date and committed to provide the
best services to all the people concerned.
raza_ul_mustafa
Active Member
Raza U Member Since: Feb 2, 2020
1602 of 4,202

I was unable to add a billing method as i want to buy some connects.It says that  Please add another billing method or contact your issuing bank. Although it works fine for other sites.

fc52103b
Active Member
Rimsha A Member Since: Apr 13, 2020
1603 of 4,202

I'm unable to pay through my visa card for buying connects.

The upwork without informing me added the account itself and now I cannot edit it.

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1604 of 4,202

Thank you for reaching out to us, Rimsha.

 

One of our team members will reach out to you directly via a support ticket to assist you with concern. 

~ Bojan
Upwork
nisgho
Active Member
Nishant G Member Since: Apr 13, 2020
1605 of 4,202
Please help me as well. I tried adding a credit card , it says unable to Authorize.. Also I tried purchasing connects with an international discover debit card, it says your payment couldn't be processed.. please help me, I am helpless now.
nisgho
Active Member
Nishant G Member Since: Apr 13, 2020
1606 of 4,202
Please help me as well. I tried adding a credit card , it says unable to Authorize.. Also I tried adding international discover debit card, it says your payment couldn't be processed.. please help me, I am helpless now.
bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1607 of 4,202

Thank you for reaching out to us, Nishant.

 

I've escalated your account information to our support team. One of our agents will reach out to you directly via a support ticket to assist you with your concern.

~ Bojan
Upwork
sabeehajiffry123
Active Member
Sabeeha J Member Since: Nov 29, 2019
1608 of 4,202

I want to pay to connects with my paypal balance . not with the card. please help me for this. thanks

craigpetty77
Active Member
Craig P Member Since: Apr 11, 2020
1609 of 4,202

Go into setting and look for get paid and you see the paypal and it ask if you want to paypal to pay for connects. hope this helps.

sabeehajiffry123
Active Member
Sabeeha J Member Since: Nov 29, 2019
1610 of 4,202

I did as you said sir. but the thing is when i logged in to paypal message is coming like this "Please add a credit or debit card to complete your purchase." so i couldn,t pay to buy connects using only with my paypal balance sir

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