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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1571 of 3,034

Hi Shoaib,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your concern.

 

Thank you for reaching out to us. 


~ Bojan
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Active Member
Faizan R Member Since: Apr 16, 2020
1572 of 3,034

Hello, I am from Pakistan. I am unable to buy connects with my local bank debit card. Kindly guide me how can i buy connects.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1573 of 3,034

Hi Faizan,

 

Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue? Please use this link to see the options available to you and add one of those. 

 

Let us know if the issue persists.

 

Thank you.


~ Bojan
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Active Member
Malik S Member Since: Dec 22, 2019
1574 of 3,034

Please help me. I want to buy connects but Upwork did not authorize the billing method. There is no issue from the bank, they told me when I call my on my bank helpline number. Please check it fast.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1575 of 3,034

Hi Malik,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your concern. 

 

Thank you for reaching out to us. 


~ Bojan
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Active Member
Malik S Member Since: Dec 22, 2019
1576 of 3,034

Hello Sir, How are you? 

Sir why Upwork shows me this kind of message while I am setting my billing method as shown in the below attachment.

I want to buy connects but My billing method is unable to attach my card on Upwork.

I am from Pakistan and having MCB debit classic card.

Please tell me what I can do.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1577 of 3,034

Hi Malik,

 

It looks like you already receved a support ticket from our team regarding this concern. Please consider following up on your open ticket and kindly communicate with our team through that ticket if you have any questions, in order to keep all the information in one place. 

 

Thank you!


~ Bojan
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Active Member
Juan Carlos E Member Since: Apr 17, 2020
1578 of 3,034

Hello,

I am a new to Upwork and registered as a freelancer a few days ago.

I got 20 connects at first time but run out of almost of them so wanted to buy connects or to upgrade the membership.

I added the Paypal and debit card but it always says that charge failed.

That's weird, because I had paid other things with my Paypal account.

Please help me how I can fix that issues.

Thanks.

Carlos

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1579 of 3,034

Thank you for reaching out to us, Juan Carlos.

 

One of our team members will reach out to you directly via a support ticket to assist you with this concern. 


~ Bojan
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Active Member
Malik S Member Since: Dec 22, 2019
1580 of 3,034

i am having the same issue

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