Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Re: Not able to transfer funds from Paypal to Upwork

Highlighted
Moderator
Avery O Moderator Member Since: Nov 23, 2015
1581 of 2,777

Hi Ashwani, 

 

I checked your account and would recommend that you add an alternative payment method to your PayPal wallet in order to add your PayPal account as a billing method on Upwork. Once done, please try purchasing Connects with your Paypal account again by adding it as a billing method to see if the issue persists. 


-Avery
Untitled
Highlighted
Active Member
Ashish D Member Since: Nov 12, 2019
1582 of 2,777
Dear friend,
1.Please make sure that the card you are using is suitable
for international payments.

2.Try an alternate payment method.

3. Clear your web browser for cookies and try again.

I hope, this will be helpful.

Upwork is always up to date and committed to provide the
best services to all the people concerned.
Highlighted
Active Member
Yash P Member Since: Feb 23, 2019
1583 of 2,777

Hello, 

 

I am trying to purchase connects and trying to add bank details but getting errors.

 

Thanks

Highlighted
Moderator
Goran V Moderator Member Since: Mar 24, 2017
1584 of 2,777

Hi Yash,

 

Please add one of our available Billing Methods. Once your billing method is active you should be able to purchase connects. I would also recommend checking with your bank if your account is enabled for international charges. If you`re still receiving the same error after this, let me know and our team will assist you further. Thank you.


Untitled
Highlighted
Active Member
Hasan A Member Since: Apr 22, 2020
1585 of 2,777

Hi, I want to buy connects. But I don't have own card (master/credit) to pay. Can I pay by adding any other people's card, if he allows me to do so?

Highlighted
Moderator
Goran V Moderator Member Since: Mar 24, 2017
1586 of 2,777

Hi Hasan,

 

Please use a billing method you are authorized to use. If any issues arise, Upwork team will notify you directly. Thank you.


Untitled
Highlighted
Active Member
Ashish D Member Since: Nov 12, 2019
1587 of 2,777
Oh yes my friend.
With the consent of the card owner, you may use the card to buy contents.

All the best.

Highlighted
Active Member
Mahmoud E Member Since: Mar 12, 2019
1588 of 2,777

How I can solve payment declined issue, I'm trying to upgrade to a plus membership, I added my MasterCard requirements and called my bank to make sure that online purchasing is verified and they are confirmed on that. but I still get declined message

 

do Upwork have a problem with a debit card? 

 

kindly waiting your reply and thanks in advance

Highlighted
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1589 of 2,777

Hi Mahmoud,

 

Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?

 

Let us know if the issue persists.

 

Thank you.


~ Bojan
Untitled
Highlighted
Active Member
Mahmoud E Member Since: Mar 12, 2019
1590 of 2,777

Hi Bojan,

 

thank you for your kind and support 

 

unfortunately, it still didn't work


I took your advice in consideration and did it, cleared caches and tried again but still not work

I called the Bank again and they said that they received the Transaction without CVV that's why it's declined

 

from my side, I'm sure that I added that number but when I received declined message. I go through updating billing method and found this field is Empty despite I'm 100% sure that I added

seems like it's not saved by default every time

 

please advice 

TOP KUDOED MEMBERS