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Re: Not able to transfer funds from Paypal to Upwork

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1581 of 2,818

Hi Rabad,

 

While your account was accepted, it looks like you made your profile private. Please consider changing your profile visibility I this suits your currents needs. 

 

We'll have one of our agents reach out to you via a support ticket to assist you with setting up your billing method and purchasing connects.

 

Thank you for reaching out to us. 


~ Bojan
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Active Member
Ashwani G Member Since: Dec 30, 2017
1582 of 2,818

Hi, I have connected paypal account successfully and also have USD in it. Since its saying payment method failed, when I try to buy some connects. Please help. I have also tried to connect my International debit card, that also not accepted here on upwork, Why?

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
1583 of 2,818

Hi Ashwani, 

 

I checked your account and would recommend that you add an alternative payment method to your PayPal wallet in order to add your PayPal account as a billing method on Upwork. Once done, please try purchasing Connects with your Paypal account again by adding it as a billing method to see if the issue persists. 


-Avery
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Active Member
Ashish D Member Since: Nov 12, 2019
1584 of 2,818
Dear friend,
1.Please make sure that the card you are using is suitable
for international payments.

2.Try an alternate payment method.

3. Clear your web browser for cookies and try again.

I hope, this will be helpful.

Upwork is always up to date and committed to provide the
best services to all the people concerned.
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Active Member
Yash P Member Since: Feb 23, 2019
1585 of 2,818

Hello, 

 

I am trying to purchase connects and trying to add bank details but getting errors.

 

Thanks

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
1586 of 2,818

Hi Yash,

 

Please add one of our available Billing Methods. Once your billing method is active you should be able to purchase connects. I would also recommend checking with your bank if your account is enabled for international charges. If you`re still receiving the same error after this, let me know and our team will assist you further. Thank you.


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Hasan A Member Since: Apr 22, 2020
1587 of 2,818

Hi, I want to buy connects. But I don't have own card (master/credit) to pay. Can I pay by adding any other people's card, if he allows me to do so?

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
1588 of 2,818

Hi Hasan,

 

Please use a billing method you are authorized to use. If any issues arise, Upwork team will notify you directly. Thank you.


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Active Member
Ashish D Member Since: Nov 12, 2019
1589 of 2,818
Oh yes my friend.
With the consent of the card owner, you may use the card to buy contents.

All the best.

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Active Member
Mahmoud E Member Since: Mar 12, 2019
1590 of 2,818

How I can solve payment declined issue, I'm trying to upgrade to a plus membership, I added my MasterCard requirements and called my bank to make sure that online purchasing is verified and they are confirmed on that. but I still get declined message

 

do Upwork have a problem with a debit card? 

 

kindly waiting your reply and thanks in advance

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