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I can't buy connects

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
411 of 4,202

Hi Farhat,

 

I checked your account and can confirm that your issuing bank declined the transaction. Kindly check this directly with your local bank for more information. In the meantime, you can add an alternative billing method and continue with the purchase.

 

Thank you.

~ Aleksandar
Upwork
bounaaja-sari
Active Member
Sari B Member Since: Apr 5, 2020
412 of 4,202

I have money in my credit card. But I can't connects. "Payment was declined." I saw this text. I have attempted several times but  I can't. How can I fix this problem?

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
413 of 4,202

Hi Sari,

 

Please check with your bank for more information on why the specific charge was declined. Check out this help article to learn more about acceptable billing methods for purchasing Connects.

 

Thank you.

~ Aleksandar
Upwork
bounaaja-sari
Active Member
Sari B Member Since: Apr 5, 2020
414 of 4,202

Thank you for your reply.

I have bought 10 connects yesterday.

But now I can't . 

How can I fix it? 

Thanks for your time.

bounaaja-sari
Active Member
Sari B Member Since: Apr 5, 2020
415 of 4,202

Can I fix this problem? I can't still buy connects.

bounaaja-sari
Active Member
Sari B Member Since: Apr 5, 2020
416 of 4,202

Can someone assist me? I can't still solve this problem.

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
417 of 4,202

Hi Sari,

 

One of our team members reached out to you, providing further assistance. Thanks!

~ Joanne
Upwork
khaledbobo42
Active Member
Khaled W Member Since: May 15, 2020
418 of 4,202

hello i have the same issue

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
419 of 4,202

Hi Khaled,

 

Please note that only a verified PayPal account can be used as a billing method. To learn more about verifying and linking your PayPal account, click here.

 

You'll be able to select from an alternative billing method in your account payment options.

 

Thank you.

~ Bojan
Upwork
ashish_dhabale
Active Member
Ashish D Member Since: Nov 12, 2019
420 of 4,202
Dear friend,

1.Please make sure that the card you are using is suitable
for international payments.

2.Try an alternate payment method.

3. Clear your web browser for cookies and try again.

I hope this will be helpful.

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best services to all the people concerned.
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