May 16, 2020 07:32:30 AM
May 16, 2020 04:25:50 AM
I checked your account and can confirm that your issuing bank declined the transaction. Kindly check this directly with your local bank for more information. In the meantime, you can add an alternative billing method and continue with the purchase.
I have money in my credit card. But I can't connects. "Payment was declined." I saw this text. I have attempted several times but I can't. How can I fix this problem?
May 16, 2020 08:37:48 AM
Please check with your bank for more information on why the specific charge was declined. Check out this help article to learn more about acceptable billing methods for purchasing Connects.
May 16, 2020 12:14:17 PM
Thank you for your reply.
I have bought 10 connects yesterday.
But now I can't .
How can I fix it?
Thanks for your time.
May 16, 2020 12:31:07 PM
Can I fix this problem? I can't still buy connects.
May 16, 2020 12:48:04 PM
Can someone assist me? I can't still solve this problem.
May 16, 2020 06:34:54 PM
Joanne Marie P
One of our team members reached out to you, providing further assistance. Thanks!
Jun 9, 2020 10:26:37 AM
hello i have the same issue
Jun 9, 2020 12:00:23 PM
Please note that only a verified PayPal account can be used as a billing method. To learn more about verifying and linking your PayPal account, click here.
You'll be able to select from an alternative billing method in your account payment options.
Jun 21, 2020 06:31:00 PM
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